This product is currently in testing phase — no payments are being charged
Legal
Privacy Policy
Last updated: February 22, 2026
At MemberFlow ("we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at mamberflow.in (the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Personal Information You Provide
When you register for an account, we collect your name, email address, phone number, and business information (business name, type, address). If you invite staff members, we collect their name and email. When you add members to your dashboard, you provide their name, contact details, and membership information.
1.2 Payment Information
We record payment details such as amount, method (cash, UPI, card, bank transfer), and transaction dates for your record-keeping. We do not store your credit card or bank account numbers directly — payment processing is handled by third-party providers.
1.3 Automatically Collected Information
When you access our Service, we automatically collect device information (browser type, operating system), usage data (pages visited, features used, time spent), IP address, and cookies or similar tracking technologies.
1.4 Cookies
We use cookies to maintain your session, remember preferences, and understand how you use the Service. You can control cookie settings through your browser, but disabling cookies may limit certain features.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Service
- Process transactions and manage subscriptions
- Send you service-related notifications and updates
- Respond to your inquiries and provide customer support
- Analyze usage patterns to improve and optimize the Service
- Detect, prevent, and address technical issues or fraud
- Comply with legal obligations
3. How We Share Your Information
3.1 Service Providers
We may share information with third-party service providers who perform services on our behalf, such as hosting, analytics, email delivery, and payment processing. These providers are bound by confidentiality obligations.
3.2 Legal Requirements
We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of MemberFlow, our users, or the public.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Security
We implement industry-standard security measures to protect your data, including encryption of sensitive fields (phone numbers, email addresses, and personal details) at rest, HTTPS encryption for all data in transit, and secure authentication with JWT tokens. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you the Service. If you delete your account, we will remove your data within 30 days, except where we are required to retain it for legal, accounting, or compliance purposes.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability — receive your data in a structured format
- Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at 1memberflow@gmail.com.
7. Children's Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete it promptly.
8. Third-Party Links
Our Service may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
MemberFlow
Email: 1memberflow@gmail.com
Website: https://mamberflow.in
MemberFlow
The modern all-in-one platform to manage members, track attendance, handle payments, and grow your gym, salon, school, coaching center, or any membership-based business.
© 2026 MemberFlow. All rights reserved.